Privacy policy for handling customer enquiries.

Information we collect

We collect the details you provide in the request form, including your name, email address, and notes about your windows. We also record the service option you select.

This information is used to prepare quotes, schedule visits, and provide follow-up support.

How we use data

Your details are used only to respond to service requests and improve scheduling. We do not sell or share personal data with third parties for marketing purposes.

We retain correspondence for service continuity and to meet basic record-keeping requirements.

Storage and security

We store enquiry data on secure systems with restricted access. Data is kept only for as long as necessary to support your request.